• In stock product will take 3 – 5 working days to be dispatched.

• Made to order product will take 5 – 7 weeks to be dispatched.

• 庫存產品將在 3 – 5 個工作日內發貨。

• 訂製貨品將在 5 – 7 周內發貨。

• Delivery fee between $100 – $500 (Rates based on the total weight)

• Delivery notification will be sent to the customer in advance to update customer with delivery status.

• In case of residence / office without access of elevator, there will be a surcharge. Please contact us for a quotation or for more information.  – info@mupulivingfurniture.com.

• Standard delivery excludes outlying Island and restricted areas. Please contact us to arrange pick up or for more information. – info@mupulivingfurniture.com.

• Standard delivery does not includes product assembly.

• 送貨費用 $100 – $500 (按重量計算)

• 我們將提前與顧客聯絡安排收貨。

• 如收貨地址沒有電梯直達需加收搬運費用。顧客可與我們聯絡安排自取，或諮詢詳情 – info@mupulivingfurniture.com

• 送貨範圍不包括離島及禁區 – 顧客可與我們聯絡安排自取，或諮詢詳情 – info@mupulivingfurniture.com

• 送貨費用不包含安裝

Should the products delivered be faulty or damaged, please contact us on the day of delivery, for an exchange or repair with order | invoice number.

Any other situation, we are happy to repair or replace our product with a discounted rate.

顧客在收貨後須馬上驗收貨品，如發現產品質量問題，請在收貨當天與我們聯絡，提供您的訂單號碼，安排維修或退換。

其他情況，我們對產品提供折扣維修服務。

Birch Plywood Care – Regular cleaning is recommended for Birch Plywood. Simply wipe with a soft damp cloth or soft damp cloth and mild soap. Avoid harsh chemicals, harsh chemical might damage the finish. Avoid direct contact of heated or damp items; prolonged contact or spills might cause discolourations or damage. 

Cork Leather Care – Simple wipe with a soft damp cloth or a soft damp cloth with mild soup. Avoid harsh chemicals, harsh chemical might damage the finish. Avoid direct contact of heated or damp items; prolonged contact or spills might cause discolourations or damage. 

樺木合板保養 – 建議顧客定期清潔樺木合板。用濕布或濕布和天然肥皂擦抹。避免使用都帶腐蝕性或刺激性清潔劑，帶腐蝕性或刺激性清潔劑可能會損壞飾面。避免以過熱或潮濕的物品直接接觸樺木合板；長時間接觸可能會導致變色或損壞。

軟木皮革保養 – 建議用濕布或濕布和天然肥皂擦抹。避免使用帶腐蝕性或刺激性清潔劑，帶腐蝕性或刺激性清潔劑可能會損壞飾面。